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Ups has business and warehouse stops to tend to, makes up half of our pickups and deliveries Add a couple days for them to pull and pack and then ups. Many times drivers must break off, so those 10 stops amazon gives you wouldn’t work for ups

I recently dropped off a package at a ups store that had a prepaid label That allows them to mark it as shipped to hit their metrics, without doing the work of shipping yet It shows no movement on the tracking number…the recipient never received it

I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it.

The tracking number that amazon gave you isn't a real tracking number in that case because the item is a consolidated item It's the most annoying thing in the world. Just came here to say ups is the worst shipping service by far It’s always, and i mean always late

I’ve had them deliver out of state, while “customer service” aka a robot tells me it’s been shipped to my home and confirms the address. I just ordered a pistol that came through ups that took way longer than it should have To actually get a person on the phone i called the hazardous shipping phone number and just told them to give me customer service. This is an unofficial community where people can discuss and ask questions regarding ups related topics

This is not a complaint department nor a substitute for customer support

Any issues or concerns should be dealt with through official ups customer service. In this instance, the shipment left the warehouse back in march Of course, due to the age of the shipment, it can't be tracked online If one of our reps calls ups, is the customer service line able to track shipments that old and tell us who signed for it

New comments cannot be posted and votes cannot be cast. I have a small but very important package (ups ground) shipping from nyc to california The package was scanned into the sorting facility on friday, with estimated delivery of next wednesday A few hours later it says delayed and delivery date would be updated as soon as possible

No updates over the weekend and now it’s tuesday

Called customer and they said the package is in manhattan. I was shipping (2) different packages to the same place, but accidentally printed out the same label for both packages If it hasn’t been handed off to ups yet, how could they accurately estimate 90% of these come down to the shipper printing the label/tracking and not physically shipping the box yet

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