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Ups has business and warehouse stops to tend to, makes up half of our pickups and deliveries Any issues or concerns should be dealt with through official ups customer service. Many times drivers must break off, so those 10 stops amazon gives you wouldn’t work for ups
I recently dropped off a package at a ups store that had a prepaid label This is not a complaint department nor a substitute for customer support It shows no movement on the tracking number…the recipient never received it
I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it.
The tracking number that amazon gave you isn't a real tracking number in that case because the item is a consolidated item It's the most annoying thing in the world. When the package is scanned to be entered in a delivery vehicle, the tracking status gets updated to the loaded on a delivery vehicle and when the delivery vehicle leaves that place to deliver the product around the area then the tracking status gets changed to out for delivery. Just came here to say ups is the worst shipping service by far
It’s always, and i mean always late I’ve had them deliver out of state, while “customer service” aka a robot tells me it’s been shipped to my home and confirms the address. I just ordered a pistol that came through ups that took way longer than it should have To actually get a person on the phone i called the hazardous shipping phone number and just told them to give me customer service.
In this instance, the shipment left the warehouse back in march
Of course, due to the age of the shipment, it can't be tracked online If one of our reps calls ups, is the customer service line able to track shipments that old and tell us who signed for it New comments cannot be posted and votes cannot be cast. I have a small but very important package (ups ground) shipping from nyc to california
The package was scanned into the sorting facility on friday, with estimated delivery of next wednesday A few hours later it says delayed and delivery date would be updated as soon as possible No updates over the weekend and now it’s tuesday Called customer and they said the package is in manhattan.
I was shipping (2) different packages to the same place, but accidentally printed out the same label for both packages
This is an unofficial community where people can discuss and ask questions regarding ups related topics
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